Terms and Service | Metricpulse

01 Acceptance of Terms

These Terms of Service ("Terms") constitute an agreement between you and [Registered Legal Business Name], operating under the name Metricpulse ("Metricpulse," "we," "us," or "our").

These Terms apply to your access to our website, interactions with our business, and use of our services, except where a separate written agreement provides otherwise.

If you are accessing our services on behalf of a company or other legal entity, you represent that you have the authority to act on behalf of that entity.

If you do not agree to these Terms, you should discontinue use of our website and services.

02 Description of Services

Metricpulse provides business-to-business growth consulting, sales development support, data intelligence, and related business solutions.

Depending on the applicable service agreement, our services may include:

Business development and sales strategy consulting.
Ideal Customer Profile (ICP) research and account identification.
Account-based marketing and demand-generation support.
Business data enrichment, verification, and organization.
CRM implementation, integration, and optimization.
Marketing technology configuration and workflow automation.
Sales analytics, performance reporting, and pipeline management.
Content syndication and related marketing support services.

The specific scope, deliverables, pricing, timelines, and responsibilities for each engagement will be established in the applicable proposal, order form, statement of work, or other written agreement.

We may update or modify our service offerings from time to time, subject to existing contractual commitments.

03 Eligibility

Our services are primarily intended for businesses and individuals acting in a professional or commercial capacity.

By engaging our services, you represent that you have the legal capacity to enter into a binding agreement.

You must provide accurate information when submitting inquiries, requesting services, or entering into business agreements.

04 Client Responsibilities

To support the effective delivery of our services, clients agree to provide accurate information, necessary access, and timely cooperation.

Clients are responsible for:

Providing accurate business and project information.
Ensuring they have the necessary rights and permissions to provide information and materials to us.
Complying with applicable laws and contractual obligations.
Maintaining appropriate security for systems and accounts under their control.
Reviewing and approving deliverables where required by the service agreement.
Using our services and deliverables for lawful business purposes.

Clients must not use our website or services for fraudulent, unlawful, misleading, or otherwise prohibited activities.

05 Service Agreements and Deliverables

Each business engagement may be governed by a separate proposal, statement of work, order form, or service agreement.

Such agreements may specify deliverables, schedules, fees, project responsibilities, approval processes, and other commercial conditions.

Where an executed written agreement expressly conflicts with these Terms, the applicable written agreement will control for that engagement.

Any change to the agreed scope of work may require a separate written agreement or adjustment to the project timeline and fees.

06 Fees and Payments

Fees for Metricpulse services will be specified in the applicable proposal, invoice, order form, or service agreement.

Clients agree to pay applicable fees according to the payment schedule established in their agreement.

Unless otherwise stated in writing, quoted fees do not include applicable taxes or separately identified third-party charges.

Refunds, cancellations, recurring fees, and payment adjustments will be governed by the applicable service agreement and relevant law.

We may suspend services for overdue payments where permitted by the applicable agreement and law, after providing any required notice.

07 Intellectual Property

The Metricpulse website, branding, logos, graphics, text, software, frameworks, and other materials are owned by Metricpulse or its respective licensors and are protected by applicable intellectual property laws.

Except as expressly authorized, you may not reproduce, distribute, modify, or commercially exploit our proprietary materials without prior written permission.

Clients retain ownership of their pre-existing information, materials, trademarks, and intellectual property.

Ownership and permitted use of client-specific deliverables will be determined by the applicable service agreement.

Unless otherwise agreed in writing, Metricpulse retains ownership of its pre-existing tools, methodologies, templates, software, and general business know-how.

08 Confidentiality

During a business engagement, either party may receive confidential business information from the other party.

Each party agrees to use confidential information only for purposes related to the applicable business relationship and to take reasonable steps to protect that information.

Confidential information does not include information that:

Becomes publicly available without a breach of confidentiality.
Was lawfully known to the receiving party before disclosure.
Is lawfully received from another source without a duty of confidentiality.
Is independently developed without using the other party's confidential information.

Disclosure may be permitted where required by applicable law, court order, or a competent authority, subject to any legally permitted notice requirements.

Additional confidentiality obligations may be established in a separate nondisclosure or service agreement.

09 Data and Privacy

Metricpulse may process business, contact, account, and related information as reasonably necessary to provide its services and operate its website.

Our collection, use, disclosure, and handling of personal information are described in our Privacy Policy .

Each party is responsible for complying with applicable data protection requirements relevant to its activities.

Clients must ensure that information supplied to Metricpulse has been obtained and disclosed lawfully.

Where required, the parties may enter into a separate data processing agreement governing the handling of personal information.

10 Third-Party Services

Certain Metricpulse services may involve third-party platforms, software providers, analytics tools, CRM systems, or other business technology services.

The use of such third-party services may be subject to their respective agreements, licensing conditions, privacy policies, and usage rules.

Metricpulse is not responsible for the independent operation or availability of third-party services, except as expressly stated in an applicable agreement or required by law.

Clients remain responsible for maintaining appropriate licenses, subscriptions, and access permissions for third-party services under their control.

11 Disclaimers

Metricpulse aims to provide professional, reliable, and commercially reasonable business services.

However, business outcomes may depend on factors beyond our control, including market conditions, customer demand, product positioning, competitive activity, and client participation.

Unless expressly guaranteed in a separate written agreement, Metricpulse does not guarantee any particular revenue, sales volume, conversion rate, number of qualified opportunities, or other business result.

Website content is provided for general informational purposes and should not be treated as a guarantee of future performance.

To the maximum extent permitted by applicable law, our website is provided on an "as is" and "as available" basis, without warranties not expressly provided in these Terms or a separate agreement.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

12 Limitation of Liability

To the maximum extent permitted by applicable law, Metricpulse will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services, including lost profits or lost business opportunities.

Where legally permitted, Metricpulse's aggregate liability arising from a particular service engagement will not exceed the fees paid by the client to Metricpulse for that engagement during the twelve months preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded.

Any different liability arrangements expressly agreed in a separate written contract will govern the relevant engagement.

13 Indemnification

To the extent permitted by applicable law, you agree to indemnify Metricpulse against third-party claims, damages, liabilities, and reasonable expenses arising from:

Your unlawful use of our website or services.
Your material breach of these Terms or an applicable service agreement.
Your violation of another party's intellectual property or other legal rights.
Information or materials you provide without the necessary rights or permissions.

This provision applies only to the extent that the relevant claim is attributable to your conduct and does not require indemnification for Metricpulse's own unlawful conduct.

14 Suspension and Termination

Either party may terminate a service engagement in accordance with the termination provisions of the applicable service agreement.

We may restrict access to our website or suspend services where reasonably necessary to address unlawful activity, security threats, or a material breach of contractual obligations, subject to applicable notice requirements.

Termination does not automatically release either party from payment obligations or other responsibilities accrued before termination.

Provisions relating to confidentiality, intellectual property, payment obligations, liability, and dispute resolution will survive termination to the extent necessary to give them effect.

15 Governing Law and Disputes

These Terms shall be governed by the laws of [Applicable State/Country], without regard to its conflict-of-law principles, except where mandatory applicable law requires otherwise.

Before initiating formal legal proceedings, the parties agree to make a reasonable good-faith effort to resolve disputes through direct communication.

Subject to applicable law and any different dispute resolution provisions in an executed agreement, disputes arising from these Terms shall be submitted to the courts having jurisdiction in [Applicable Jurisdiction].

16 Changes to These Terms

Metricpulse may revise these Terms to reflect changes in its business, services, operating practices, or applicable legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Where required by law or an applicable agreement, we will provide notice of material changes and obtain any necessary consent.

Changes will not retroactively modify the terms of an existing signed service agreement unless agreed by the parties or otherwise permitted by applicable law.

17 General Provisions

Entire Agreement: These Terms, together with any applicable written service agreement, constitute the agreement between the parties concerning their respective subject matter.

Severability: If any provision is held invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No Waiver: Failure to enforce a provision does not constitute a waiver of the right to enforce it later.

Independent Contractors: Unless expressly agreed otherwise, Metricpulse and its clients operate as independent contracting parties.

Assignment: Neither party may assign its material contractual obligations without the other party's consent, except as permitted by the applicable agreement or law.

Force Majeure: Neither party will be responsible for delays caused by events beyond its reasonable control, except for obligations that cannot legally be excused.

18 Contact Information

If you have questions regarding these Terms of Service or your business relationship with Metricpulse, please contact us.

Business Name:
Metricpulse

Legal Entity:
[Registered Legal Business Name]

Business Address:
[Registered Business Address]

Contact:
[email protected]